A hearing-impaired woman has filed a federal lawsuit against a local
McDonald's, saying workers there refused to let her order food at the drive-thru
window.Karen Tumeh of Lincoln says they insisted she either order at the
electronic speaker along the drive-thru lane or come inside to order.
Asking her to go inside, IMHO, constitutes "resonable accomodation." Her kids are autistic and unruly? Sorry, but why is that McDonald's problem? I agree that it certainly would've made good business practice to help the lady out, and frankly you'd think the manager would be happy to keep the unruly kids out of the restaurant, but that's not going to hold up in court. I can hear just fine, and half the time I can't understand what's coming out of those speakers. And if there's one person in the drive-up line whose order isn't on the screen when they get to the window, those idiots inside are not going to cope and everyone's orders will be messed up. She'd inevitably be asked to pull ahead and park while they prepare her order and process the orders behind her that are ready to go out the window. Sorry, but this is just a case of whining.
Besides, that's what you get for feeding your kids at McDonalds. I'm lovin' it.